Check Your Disaster Claim Status

You deserve peace of mind during that moment of truth when you need your insurance most.  That’s why we provide several ways for you to follow up on your disaster-related claim during storm season and following other catastrophic events.

To inquire about your disaster-related claim:

  • Log in to our online Customer Care Center and select "My Claims";
  • Call us at 800-999-1030; or
  • Fax us at 866-414-1128 or 972-929-0714

We will be happy to research your question, and a catastrophe adjuster or claims representative will respond to you as soon as possible.

WBCA-0016 (2/19)


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CUSTOMER SERVICE Call 800-999-1030

  • Auto and Property
    M – F, 7 a.m. - 8 p.m. Central time.
  • Life, Annuity and Group
    M – F, 7 a.m. - 7 p.m. Central time.